Privacy Policy
Updated 03-04-2025
Privacy Policy
Updated: Feb 4, 2025
This Privacy Policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as defined under applicable U.S. law and information security practices, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this Privacy Policy carefully to understand how we collect, use, protect, and otherwise handle your Personally Identifiable Information in connection with our website.
1. Information We Collect
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, insurance policy number, or other details to help enhance your experience.
In addition to the above, if you choose to receive text (SMS) messages from us, your mobile phone number will be collected along with an explicit record of your consent.
2. When Do We Collect Information?
We collect information from you when you register on our site, fill out a form (including requesting a quote), subscribe to our newsletter, or otherwise interact with our website.
3. How Do We Use Your Information?
We may use the information we collect from you in the following ways:
To process your transactions quickly and efficiently.
To personalize your experience on our site.
To improve our website, products, and services.
To send periodic emails and SMS messages:
If you have opted in to receive SMS/text messages, we will use your mobile phone number solely for sending you information related to insurance quotes, policy updates, customer service notifications, and other related communications. Message and data rates may apply.
Consent Note: Providing your mobile phone number and opting in for SMS messages is voluntary and does not affect your ability to use our website or request services. You may opt out at any time by replying “STOP” to any text message you receive from us. For additional assistance, reply “HELP.”
4. SMS/Text Messaging Communications
If you elect to receive SMS/text messages from Givesurance, please note the following:
Consent: By providing your mobile phone number and checking the SMS opt-in box on our website, you explicitly consent to receive text messages related to quotes, policy updates, and other service communications from Givesurance. This consent is not required as a condition to purchase any goods or services from us.
Frequency & Content: We will send a maximum of five (5) messages per month. All messages will clearly identify our brand. Message types include insurance quote information, policy updates, renewal reminders, claim status updates, and promotional offers related to insurance services.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier. You are solely responsible for any fees or charges incurred from your wireless carrier for text messages.
Supported Carriers: Our SMS program is supported by most major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and their affiliates. Carriers are not liable for delayed or undelivered messages.
Opt-Out: You can opt out at any time by replying "STOP" to any text message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help Instructions: For assistance with our SMS program, reply "HELP" to any message you receive from us. You will receive information about message frequency, supported carriers, opt-out instructions, and our customer support contact details. You may also contact us directly using the contact information provided at the end of this Privacy Policy.
Privacy of Your Information: Your mobile phone number and SMS consent records will be stored securely and used solely for the purposes outlined above. We do not sell or share this information with third parties for marketing purposes.
Age Restriction: You must be 18 years of age or older to participate in our SMS program.
Equipment Requirements: To receive our SMS messages, you must have a mobile device with text messaging capabilities and a wireless plan that includes text messaging.
5. How Do We Protect Your Information?
Our website is regularly scanned for security vulnerabilities to make your visit as safe as possible. Your personal information is stored on secure servers and is only accessible by a limited number of individuals with special access rights, who are required to maintain the confidentiality of the information. All sensitive data is transmitted using Secure Socket Layer (SSL) technology.
6. Use of Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive via your web browser (if you allow) that enable our systems to recognize your browser and capture and remember certain information. We use cookies to:
Understand and save your preferences for future visits.
Process items in your shopping cart.
Compile aggregate data about site traffic and interactions to help us improve the site.
You can configure your browser to notify you each time a cookie is sent, or you may choose to turn off all cookies. Note that some site features may be disabled if you do so.
7. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements: We may release your information when required by law, to enforce our site policies, or to protect ours or others’ rights, property, or safety.
Non-Personally Identifiable Information: Aggregate, non-identifying visitor information may be shared for marketing, advertising, or other purposes.
8. Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content or activities of these linked sites. We welcome any feedback about these sites.
9. Google and Advertising
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads based on your visits to our site and other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
In addition, we use:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
We and our third-party vendors may use both first-party and third-party cookies to compile data regarding user interactions with ads and other functions on our website.
10. Opting Out of Communications
Email: If you would like to unsubscribe from our emails, you can use the unsubscribe link provided in each email or contact us directly.
SMS/Text Messages: If you wish to stop receiving SMS messages, simply reply “STOP” to any message. You may also contact us directly to have your number removed from our SMS communications list.
11. California Online Privacy Protection Act (CalOPPA)
CalOPPA requires commercial websites and online services to post a privacy policy. In compliance with CalOPPA:
Visitors may browse our site anonymously.
A link to this Privacy Policy is prominently placed on our website.
We notify users of any changes to our privacy policy on this page.
Users may update or correct their personal information by contacting us via email, phone, or through their account settings (if applicable).
12. Children’s Online Privacy Protection Act (COPPA)
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete that information.
13. Fair Information Practices
We adhere to the principles of Fair Information Practices. In the event of a data breach, we will notify affected users via email within seven (7) business days. Additionally, we support individuals’ rights to seek legal remedies and pursue enforcement should we fail to comply with applicable data protection laws.
14. CAN-SPAM Act
In compliance with the CAN-SPAM Act:
We will not use false or misleading header information or subject lines.
All commercial emails will clearly be identified as advertisements where applicable.
Our emails will include our physical business address.
We will honor opt-out or unsubscribe requests promptly.
Users can unsubscribe from our emails using the link provided at the bottom of each message.
15. Contacting Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information below:
Address:
21900 Burbank Blvd
Woodland Hills, CA 91367
Email:
support@givesurance.org
Telephone:
877-393-4265 (Available: 8 AM – 5 PM, Monday through Friday)